This Privacy Policy explains how bibo88 collects, processes, stores, and protects your personal data. Your privacy matters to us — this document is written to be clear, honest, and complete.
This Privacy Policy ("Policy") describes how bibo88 ("we", "us", "our", or "the Platform") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "the User", or "the Player") who access or use the bibo88 website and associated services, including the online casino, sports betting platform, live dealer games, and payment processing functions.
bibo88 is operated for the Bangladesh market and processes personal data in connection with providing online gaming and sports betting services to players in Bangladesh. This Policy is written in English and should be read alongside the bibo88 Terms & Conditions and Responsible Gaming policy.
We take our responsibilities regarding personal data seriously. We do not sell your personal information to third parties. We collect only what is necessary to provide our services, maintain security, and meet our legal obligations. If you have any questions about how your data is handled, please contact us using the details in Section 14.
When you register an account, interact with the platform, or contact our support team, bibo88 may collect the following categories of personal data:
When you use the bibo88 platform, certain technical information is collected automatically:
In some circumstances, bibo88 may receive personal data about you from third parties, including identity verification service providers, fraud detection agencies, payment processors (such as bKash, Nagad, and Rocket), and analytics partners. This information is used solely to improve our service, verify your identity, and prevent financial crime.
bibo88 uses the personal data we collect for the following purposes:
| Purpose | Data Used | Details |
|---|---|---|
| Account registration & management | Identity, contact, credentials | Creating and maintaining your bibo88 account, verifying your identity, and managing account security. |
| Payment processing | Financial data, identity data | Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and DBBL in Bangladeshi Taka (BDT). |
| Service delivery | Usage data, account data | Providing access to casino games, sports betting markets, live dealer tables, and promotions. |
| Customer support | Communications data, account data | Responding to queries, resolving disputes, and providing technical assistance via live chat and email. |
| Fraud prevention & security | Device data, financial data, usage data | Detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorised account access. |
| Responsible gaming | Usage data, account data | Monitoring for indicators of problem gambling, enforcing self-exclusion and deposit limits, and complying with responsible gaming obligations. |
| Legal compliance | Identity data, financial data | Complying with anti-money laundering (AML) obligations, responding to lawful requests from authorities, and maintaining required records. |
| Platform improvement | Usage data, device data | Analysing how players use bibo88 to improve performance, fix bugs, and develop new features. |
| Marketing communications | Contact data, usage data | Sending promotional offers, bonus announcements, and event notifications — only where you have opted in. |
bibo88 processes your personal data only where a lawful basis exists. The applicable legal bases for our processing activities are as follows:
bibo88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only in the circumstances described in this section and only to the extent necessary for the stated purpose.
We share personal data with trusted third-party service providers who assist us in operating the bibo88 platform. These include payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), identity verification providers, game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi), IT infrastructure providers, and customer support platform operators. All such providers are contractually bound to handle your data securely and only for the purposes for which it was shared.
bibo88 may disclose personal data to law enforcement agencies, regulatory authorities, or other governmental bodies where required to do so by applicable law, court order, or legal process. We will take reasonable steps to notify you of such disclosure unless prohibited by law from doing so.
In the event that bibo88 undergoes a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred to the relevant successor entity. We will ensure that any such transfer is subject to appropriate data protection obligations, and we will notify you of any material change in the ownership or use of your personal data.
Cookies are small text files placed on your device when you visit a website. bibo88 uses cookies and similar tracking technologies (such as web beacons and local storage) to enable core platform functionality, remember your preferences, analyse usage patterns, and maintain session security.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect your ability to use core bibo88 features, including logging in and placing bets. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
bibo88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years | Legal compliance, AML obligations, dispute resolution |
| Financial transaction records | Duration of account + 7 years | Financial record-keeping and AML regulatory requirements |
| Betting and gaming history | Duration of account + 3 years | Responsible gaming monitoring, dispute resolution |
| Support communications | 3 years from last interaction | Quality assurance and complaint resolution |
| Marketing preferences | Until consent withdrawn + 1 year | Record of consent for compliance purposes |
| Technical & usage logs | Up to 12 months | Security monitoring and platform improvement |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Data that forms part of an ongoing legal dispute or regulatory investigation will be retained until the matter is fully resolved.
bibo88 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
As a user of the bibo88 platform, you have a number of rights in relation to the personal data we hold about you. bibo88 is committed to facilitating the exercise of these rights promptly and transparently. To exercise any of the rights described below, please contact our support team using the details in Section 14.
You may request a copy of the personal data bibo88 holds about you at any time. We will respond within a reasonable timeframe.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may request that we restrict the processing of your personal data in certain circumstances, for example while a dispute is being investigated.
Where processing is based on your consent or contract, you may request your personal data in a commonly used, machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time. You can opt out of marketing communications via your account settings or by contacting support.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of earlier processing.
If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority or contact bibo88 support directly.
The bibo88 platform is strictly intended for adults aged 18 years and over. We do not knowingly collect, process, or store personal data from individuals under the age of 18. If you are a parent or guardian and believe that a person under 18 has registered an account or provided personal data to bibo88, please contact us immediately at [email protected] so that we can take prompt action to close the account and delete the associated data.
bibo88 actively enforces its age verification procedures to prevent underage access. Any account identified as belonging to a person under the age of 18 will be suspended immediately, with any deposits returned and all associated data reviewed in accordance with applicable law.
The bibo88 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank) and game software providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi). These entities operate independently of bibo88 and are governed by their own privacy policies.
bibo88 is not responsible for the data practices, content, or security measures of any third-party service provider. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the bibo88 platform.
Where you have opted in to receive marketing communications, bibo88 may contact you by email or on-platform notification with information about promotions, bonuses, new game launches, seasonal offers (for example, Eid specials, Pohela Boishakh bonuses, or BPL cricket promotions), and other bibo88 news relevant to Bangladesh players.
You may opt out of marketing communications at any time by updating your notification preferences within your bibo88 account settings, or by contacting our support team. Opting out of marketing communications does not affect the delivery of essential service communications such as transaction confirmations, security alerts, or account verification requests.
bibo88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, platform features, or payment methods. The most current version of this Policy will always be published on this page, identified by the "Last Updated" date at the top of the document.
Where changes are material — for example, a significant change in the way we use your data or the introduction of new data sharing arrangements — bibo88 will notify registered account holders by email or via an in-platform notice prior to the change taking effect. Your continued use of the bibo88 platform after any such update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you must discontinue use of the platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bibo88 handles your personal data, please contact our support team. All privacy-related communications should be submitted in English and directed to the contact details below.
Six core commitments that underpin every data decision we make at bibo88.
Every byte of data exchanged between your device and bibo88 is protected by industry-standard SSL/TLS encryption. This ensures your personal details, payment information, and account credentials cannot be intercepted in transit.
bibo88 never stores your password in plain text. All passwords are processed through strong cryptographic hashing before storage, meaning even our internal staff cannot read your password.
Your personal information is never sold, rented, or traded to advertisers, data brokers, or any third party for commercial gain. Data sharing at bibo88 is strictly limited to delivering and securing our services.
Access to your personal data within bibo88 is restricted to staff members with a direct operational need. All internal data access is logged and audited to prevent misuse or unauthorised disclosure.
bibo88 collects only the personal data that is genuinely necessary to provide our services, verify player identity, process payments in BDT, and meet our legal obligations. We do not collect data speculatively.
Our data security practices are reviewed on a regular basis. Infrastructure configurations, access logs, and third-party integrations are periodically assessed to identify vulnerabilities and maintain a robust security posture.
Your privacy is protected at every step. Explore bibo88's casino games, cricket betting, and slots — backed by SSL security and transparent data practices.
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